Guest experience platform for Boutique hotelsResortsVacation rentalsAirbnb hostsVillasServiced apartmentsGuesthousesPremium short stays
Everything guests need. One simple link.
From boutique hotels and resorts to premium vacation rentals, give every guest a personal digital stay companion for online check-in, property information, services, local recommendations and instant AI answers—without another app to download.
Designed to work with the hospitality systems your team already uses.
Mews
Oracle OPERA Cloud
SiteMinder
Guesty
Hostaway
Lodgify
WebHotelier
Mews
Oracle OPERA Cloud
SiteMinder
Guesty
Hostaway
Lodgify
WebHotelier
One connected guest journey
The right experience at every moment of the stay.
From the first welcome to the final farewell, Hostito supports guests and hosting teams before arrival, throughout the stay and after checkout.
01 · Before arrival
Start welcoming guests before they arrive.
A personalised link gives each guest practical arrival details and helps your team collect what it needs ahead of time.
Automated welcome message
Online check-in and guest details
Directions, parking and arrival information
Pre-arrival services and upgrades
02 · During the stay
Make every answer and service easy to find.
Guests can find property information, ask questions and request services in their own language—without waiting for a reply.
Property information and house policies
AI concierge based on approved content
Services, activities and promotions
Local guide and emergency contacts
03 · After checkout
Finish the stay with the same level of care.
Keep checkout simple, collect useful feedback and understand which content and services mattered most to guests.
Checkout instructions
Feedback and review prompts
Guest engagement analytics
Clearer insight for future stays
hostitoA
GUEST INSIGHTSSAMPLE
Stay analytics
Aeolos Resort · Mykonos
Guest review score4.9/5★★★★★
↗ 0.3From 128 guest reviews
Satisfaction96%↑ 8% this monthWould return92%of respondents
Recent guest review
Guest #1845.0 ★
“Wonderful stay. Everything we needed was easy to find.”
5-night stay
Stay ratings
Cleanliness4.9
Check-in4.8
Communication5.0
hostitoA
GUEST INSIGHTSSAMPLE
Stay analytics
Aeolos Resort · Mykonos
Guest review score4.9/5★★★★★
↗ 0.3From 128 guest reviews
Satisfaction96%↑ 8% this monthWould return92%of respondents
Recent guest review
Guest #1845.0 ★
“Wonderful stay. Everything we needed was easy to find.”
5-night stay
Stay ratings
Cleanliness4.9
Check-in4.8
Communication5.0
HOW IT WORKS
A guest experience shaped around your property.
Hostito brings your property information, useful tools and guest services together in one branded mobile page—ready whenever guests need it.
01
Easy guest access
One personal link. No app to install.
Guests open their personalised Hostito page from a link sent through their booking platform or by email. A QR code in the room takes them back to the same page.
Works in the phone browser
No account or download needed
Personalised to the reservation
02
Made for your property
Shape Hostito around your standards.
We connect the relevant tools and organise the guest information your team wants to share.
Tailor the experience to your property
Review it with your team
03
More helpful stays
Put answers and services within reach.
Give guests a simple way to understand the accommodation, request support and discover what else you offer.
Share amenity and appliance instructions
Offer services like cleaning or room service
Answer property questions with your AI concierge
BUILT FOR YOUR KIND OF HOSPITALITY
Guest experiences shaped for how you host.
From boutique hotels and resorts to premium independent rentals and growing portfolios, choose your business type to see where Hostito fits.
Hostito brings guest communication, property information, service discovery and personalisation into one focused platform.
01
Personal guest links
Every guest can receive a unique link connected to their stay—no account creation and no app download.
Stay dates and room details
Personal welcome content
02
Digital guestbook
Organise property information, amenities, policies, Wi-Fi and helpful local details in a clear mobile experience.
Always up to date
Designed for mobile
03
Online check-in
Collect required guest information before arrival with a smooth branded flow that simplifies the arrival process for your team.
Faster arrivals
Clear guest progress
04
30+ languages
Let international guests use the experience in their preferred language without asking your team to translate every update.
Automatic access
Consistent communication
Personalisation without extra work
Your systems provide the stay data. Hostito turns it into a guest experience.
Connect your PMS or channel manager to use reservation details—such as stay dates and unit or room—in each guest’s secure experience.
1PMS or channel manager
2Secure guest sync
3Personal Hostito link
4A more relevant stay
AutomaticLess repetitive setup for your teamPersonalDetails matched to each reservationFlexibleAdapts to your existing workflow
A NEW HEIGHT FOR HOSPITALITY
Take your guests’ in-stay experience to new heights.
A smoother stay for your guests—and a more connected way to host for your team.
KEEP SCROLLING
A concierge that knows your property
Useful AI, grounded in your information.
Hostito learns from your approved public sources—your website, Booking.com, Airbnb and more—plus details you add. Guest interactions enrich its knowledge, and unclear answers are escalated to your manager instantly.
Unclear answer? Instantly escalated to a real manager.
Hostito AI ConciergeProperty guest assistantOnline
What time is check-in?
Message your concierge…
Answers grounded in approved property information
Trusted by hosts. Built for better stays.
The numbers behind a better guest experience.
See how a digital guest experience can streamline communication, make pre-arrival check-in easier and help guests discover useful services during their stay.
01
190+
hotel rooms and homes trust Hostito
hostito02
−50%
less time spent answering repeat guest questions
03
65%
online check-in completion before arrival
04
+150%
increase in 5-star guest reviews
hostito05
×2
revenue from activities and services booked through the guest app
06
#1
guest experience platform for hosts in Mykonos
Additional reach: 30+ languages, no app download, and guest information available 24/7.
HOSPITALITY THAT PERFORMS
A better stay. A stronger business.
Guest experience & ancillary revenue
★5/5★
“We wanted our online experience to feel as thoughtful as our hospitality. Hostito gives guests quick answers and makes our services easier to discover—creating more personal stays and new revenue opportunities.”
Hotel leadership · Aeolos Resort
01hostito
More value from a lean team
★5/5★
“With a small team, every repeat question adds up. Hostito helps guests find answers themselves and discover our services at the right moment.”
Boutique hotel owner
02hostito
Fewer messages, better hosting
★5/5★
“I manage my home on my own, so I can’t reply at every moment. Hostito handles common questions and gives me more time to focus on personal hospitality.”
Independent Airbnb host
04hostito
FAQ
Questions hosts and hospitality teams usually ask.
Does Hostito require an app download?+
No. Guests open their personalised experience through a simple link on any modern phone. There is no app store, account creation or password to remember.
How is each guest experience personalised?+
Through a PMS or channel manager connection, Hostito can use the relevant reservation details to provide each guest with their own link, stay information and welcome content.
What can the AI concierge answer?+
It answers questions using the property information you approve, including amenities, policies, service details, arrival instructions and local recommendations. If an answer is unclear, it can be escalated to your manager.
Can we promote paid services and activities?+
Yes. You can present transfers, spa, food and beverage, rentals, experiences and other services at useful points throughout the stay.
Can our team update information?+
Yes. Property details and service information can be managed centrally so your guest experience remains current.
Is Hostito suitable for a small team?+
Yes. It supports independent hosts, property managers and hospitality teams who want a more polished guest experience without adding operational complexity.
How does onboarding work?+
Onboarding is free. We work with your team to organise content, prepare the experience, connect the relevant systems and support the launch.
How is pricing calculated?+
Visit our dedicated pricing page to explore plans. Your proposal depends on property size, integrations and functionality.
A conversation tailored to your business
Find the right fit for your guest experience.
Tell us what you’re looking to improve. We’ll tailor the next conversation to your property, portfolio or partnership interest.