Everything guests need. One simple link.

From boutique hotels and resorts to premium vacation rentals, give every guest a personal digital stay companion for online check-in, property information, services, local recommendations and instant AI answers—without another app to download.

Free trial30+ languagesFully brandableGDPR friendly

Live demo · Try it yourself

Designed to work with the hospitality systems your team already uses.

Mews

Oracle OPERA Cloud

SiteMinder

Guesty

Hostaway

Lodgify

WebHotelier

Mews

Oracle OPERA Cloud

SiteMinder

Guesty

Hostaway

Lodgify

WebHotelier

One connected guest journey

The right experience at every moment of the stay.

From the first welcome to the final farewell, Hostito supports guests and hosting teams before arrival, throughout the stay and after checkout.

01 · Before arrival

An interactive online check-in guests actually enjoy.

Let guests complete online check-in before they arrive. Instead of filling in forms at reception, your team can greet them properly—while the essentials are organised in a privacy-conscious guest registry. With their consent, a short questionnaire can also reveal what they would love to experience during their stay.

Guest details and arrival plans collected before check-in
More time to welcome guests, less admin at reception
Organised guest records with GDPR-conscious handling
Optional, consent-based insights into group, interests, taste and budget

Try it yourselfAll fields are pre-filled for an easier test.

02 · During the stay

Make every answer and service easy to find.

Guests can find property information, ask questions and request services in their own language—without waiting for a reply.

Property information and house policies
AI concierge based on approved content
Services, activities and promotions
Local guide and emergency contacts

During the stay in the Hostito guest experience

03 · After checkout

Finish the stay with the same level of care.

Keep checkout simple, collect useful feedback and understand which content and services mattered most to guests.

Checkout instructions
Feedback and review prompts
Guest engagement analytics
Clearer insight for future stays

Before arrival in the Hostito guest experience

Try it yourselfAll fields are pre-filled for an easier test.

HOW IT WORKS

A guest experience shaped around your property.

Hostito brings your property information, useful tools and guest services together in one branded mobile page—ready whenever guests need it.

Easy guest access

One personal link. No app to install.

Guests open their personalised Hostito page from a link sent through their booking platform or by email. A QR code in the room takes them back to the same page.

Works in the phone browser
No account or download needed
Personalised to the reservation

Made for your property

Shape Hostito around your standards.

We connect the relevant tools and organise the guest information your team wants to share.

Tailor the experience to your property
Review it with your team

More helpful stays

Put answers and services within reach.

Give guests a simple way to understand the accommodation, request support and discover what else you offer.

Share amenity and appliance instructions
Offer services like cleaning or room service
Answer property questions with your AI concierge

BUILT FOR YOUR KIND OF HOSPITALITY

Guest experiences shaped for how you host.

From boutique hotels and resorts to premium independent rentals and growing portfolios, choose your business type to see where Hostito fits.

Hotels & resorts

For boutique hotels, independent hotels and resorts.

Explore hotels & resorts

Property managers

For growing portfolios, management teams and serviced apartments.

Explore property managers

Vacation rental owners

For Airbnb hosts, villa owners and independent stays.

Explore vacation rentals

A complete guest experience toolkit

More useful than an app. Much easier to use.

Hostito brings guest communication, property information, service discovery and personalisation into one focused platform.

Personal guest links

Every guest can receive a unique link connected to their stay—no account creation and no app download.

Stay dates and room details
Personal welcome content

Digital guestbook

Organise property information, amenities, policies, Wi-Fi and helpful local details in a clear mobile experience.

Always up to date
Designed for mobile

Online check-in

Collect required guest information before arrival with a smooth branded flow that simplifies the arrival process for your team.

Faster arrivals
Clear guest progress

30+ languages

Let international guests use the experience in their preferred language without asking your team to translate every update.

Automatic access
Consistent communication

01 / 04

Personalisation without extra work

Your systems provide the stay data. Hostito turns it into a guest experience.

Connect your PMS or channel manager to use reservation details—such as stay dates and unit or room—in each guest’s secure experience.

1PMS or channel manager

2Secure guest sync

3Personal Hostito link

4A more relevant stay

AutomaticLess repetitive setup for your team

PersonalDetails matched to each reservation

FlexibleAdapts to your existing workflow

A NEW HEIGHT FOR HOSPITALITY

Take your guests’ in-stay experience to new heights.

A smoother stay for your guests—and a more connected way to host for your team.

A concierge that knows your property

Useful AI, grounded in your information.

Hostito learns from your approved public sources—your website, Booking.com, Airbnb and more—plus details you add. Guest interactions enrich its knowledge, and unclear answers are escalated to your manager instantly.

Unclear answer? Instantly escalated to a real manager.

Hostito AI ConciergeProperty guest assistantOnline

What time is check-in?

Message your concierge…

Answers grounded in approved property information

Trusted by hosts. Built for better stays.

The numbers behind a better guest experience.

See how a digital guest experience can streamline communication, make pre-arrival check-in easier and help guests discover useful services during their stay.

190+

hotel rooms and homes trust Hostito

−50%

less time spent answering repeat guest questions

65%

online check-in completion before arrival

+150%

increase in 5-star guest reviews

×2

revenue from activities and services booked through the guest app

guest experience platform for hosts in Mykonos

Additional reach: 30+ languages, no app download, and guest information available 24/7.

HOSPITALITY THAT PERFORMS

A better stay. A stronger business.

Guest experience & ancillary revenue

5/5

“We wanted our online experience to feel as thoughtful as our hospitality. Hostito gives guests quick answers and makes our services easier to discover—creating more personal stays and new revenue opportunities.”

Hotel leadership · Aeolos Resort

FAQ

Questions hosts and hospitality teams usually ask.

Does Hostito require an app download?+

No. Guests open their personalised experience through a simple link on any modern phone. There is no app store, account creation or password to remember.

How is each guest experience personalised?+

Through a PMS or channel manager connection, Hostito can use the relevant reservation details to provide each guest with their own link, stay information and welcome content.

What can the AI concierge answer?+

It answers questions using the property information you approve, including amenities, policies, service details, arrival instructions and local recommendations. If an answer is unclear, it can be escalated to your manager.

Can we promote paid services and activities?+

Yes. You can present transfers, spa, food and beverage, rentals, experiences and other services at useful points throughout the stay.

Can our team update information?+

Yes. Property details and service information can be managed centrally so your guest experience remains current.

Is Hostito suitable for a small team?+

Yes. It supports independent hosts, property managers and hospitality teams who want a more polished guest experience without adding operational complexity.

How does onboarding work?+

Onboarding is free. We work with your team to organise content, prepare the experience, connect the relevant systems and support the launch.

How is pricing calculated?+

Visit our dedicated pricing page to explore plans. Your proposal depends on property size, integrations and functionality.

A conversation tailored to your business

Find the right fit for your guest experience.

Tell us what you’re looking to improve. We’ll tailor the next conversation to your property, portfolio or partnership interest.

No-obligation first conversation
Free trial and onboarding for properties
Practical guidance from our hospitality team